Noise : a flaw in human judgment / Daniel Kahneman, Olivier Sibony, Cass R. Sunstein.
Discusses why people make bad judgements and how to make better ones by reducing the influence of "noise"--variables that can cause bias in decision making--and draws on examples in many fields, including medicine, law, economic forecasting, forensic science, strategy, and personnel selection.
Record details
- ISBN: 9780316451406
- ISBN: 0316451401
- Physical Description: ix, 454 pages : illustrations ; 25 cm
- Edition: First edition.
- Publisher: New York : Little, Brown Spark, 2021.
Content descriptions
Bibliography, etc. Note: | Includes bibliographical references (pages 399-438) and index. |
Search for related items by subject
Subject: | Decision making. Reasoning (Psychology) Judgment. Cognitive styles. |
Genre: | Self-help publications. |
Available copies
- 20 of 21 copies available at Missouri Evergreen. (Show)
- 1 of 1 copy available at North Kansas City.
Holds
- 0 current holds with 21 total copies.
Show Only Available Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
---|---|---|---|---|---|
North Kansas City Public Library | 153.83 KAHNEMAN 2021 (Text) | 0001002452116 | Nonfiction | Available | - |
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Noise : A Flaw in Human Judgment
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Summary
Noise : A Flaw in Human Judgment
From the Nobel Prize-winning author of Thinking, Fast and Slow and the coauthor of Nudge, a revolutionary exploration of why people make bad judgments and how to make better ones--"a tour de force" ( New York Times ). Imagine that two doctors in the same city give different diagnoses to identical patients--or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants--or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical. In Noise , Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions. Packed with original ideas, and offering the same kinds of research-based insights that made Thinking, Fast and Slow and Nudge groundbreaking New York Times bestsellers, Noise explains how and why humans are so susceptible to noise in judgment--and what we can do about it.