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Sorry, sorry, sorry : the case for good apologies  Cover Image Book Book

Sorry, sorry, sorry : the case for good apologies / Marjorie Ingall and Susan McCarthy.

Ingall, Marjorie, (author.). McCarthy, Susan, (author.).

Record details

  • ISBN: 9781982163495
  • ISBN: 1982163496
  • Physical Description: x, 355 pages : illustrations ; 24 cm
  • Edition: First Gallery Books hardcover edition.
  • Publisher: New York, NY : Gallery Books, [2023]

Content descriptions

Bibliography, etc. Note:
Includes bibliographical references and index.
Summary, etc.:
"It's a truth universally acknowledged that terrible apologies are the worst. We've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies-excuse-laden, victim blame-y, weaselly statements-often go viral instantaneously, whether they're from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they do better? Marjorie Ingall and Susan McCarthy show us the way. Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn't have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative. A good apology can do so many things-mend fences, heal wounds, and bring more harmony into ourselves and our society at large. With wit, deep introspection, and laugh-out-loud humor, Ingall and McCarthy's guidance will help make the world a better place, one apology at a time"-- Provided by publisher.
Subject: Apologizing.

Available copies

  • 2 of 4 copies available at Missouri Evergreen. (Show)
  • 1 of 1 copy available at North Kansas City.

Holds

  • 0 current holds with 4 total copies.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
North Kansas City Public Library 158.2 INGALL 2023 (Text) 0001012502800 Nonfiction New Available -


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